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Spinago Casino Terms & Conditions
These Terms & Conditions explain the rules that apply when you visit or use Spinago Casino. Please read them carefully before creating an account, depositing funds or participating in any available games. By using the website, you confirm that you understand and agree to these terms, together with any additional rules shown on the relevant page.
Spinago Casino operates under licence No. 0000002 issued by the Tobique Gaming Commission and licence ALSI-202508056-FI2 issued by the Comoros Autonomous Organisation of the Flying Anjouan (AOFA).
1. General terms and acceptance
These Terms & Conditions govern your access to and use of the Spinago Casino website, including any associated services, account features, games, promotions and information. In these terms, “we”, “us” and “our” refer to Spinago Casino, while “you” and “your” refer to the person accessing or using the website.
By accessing the website or opening an account, you agree to comply with these Terms & Conditions and any other rules, notices or requirements displayed on the website. If you do not agree with any part of these terms, you must not use the website or its services. These terms may be updated from time to time. The latest version will apply from the date it is published, unless a different effective date is stated.
You are responsible for reading the current terms before using the website. Continued use after an update means that you accept the revised terms. Additional terms may apply to particular games, payment methods, promotions or other services. Where additional terms apply, they will be made available before or during the relevant activity.
Eligibility and lawful use
You must meet all legal eligibility requirements that apply to online gambling in your location. You must not use the website if online gambling is unlawful where you are located, if you are below the applicable legal gambling age, or if you are prohibited from gambling for any other reason. You are responsible for checking the laws that apply to you.
You may only use the website for personal entertainment. You must not use it for business purposes, unlawful activity, fraud, money laundering, collusion, or any activity intended to interfere with the fair operation or security of the website.
2. Accounts, verification and security
Some services may require you to create a personal account. You must provide information that is accurate, complete and current, and you must update that information if it changes. You must not create an account in another person’s name, use another person’s account, or allow another person to access your account.
You are responsible for keeping your login details confidential and for all activity carried out through your account, unless the activity occurred because of our own error or another circumstance for which you are legally responsible. If you believe that your account details have been lost, disclosed or used without permission, you should stop using the account and notify us through the available website support channels.
We may carry out identity, age, location, payment and security checks. You may be asked to provide suitable documents or information before certain account functions can be used, including deposits, withdrawals or continued access. Information provided for verification must be genuine, readable and up to date.
We may suspend, restrict or close an account where we reasonably believe that information is inaccurate, the account is being used by another person, the account holder is not eligible, these terms have been breached, or checks cannot be completed. We may also take action where required by law, a relevant authority, a payment provider or our security procedures.
One account and fair participation
Unless we expressly permit otherwise, each person may hold only one account. Creating or using multiple accounts, exploiting technical errors, manipulating game outcomes, or coordinating with others to obtain an unfair advantage is not permitted. We may cancel affected activity and take other appropriate action where prohibited behaviour is identified.
3. Deposits, withdrawals and game play
Available payment methods are shown on the website and may vary depending on your location, account status and other operational factors. You must only use a payment method that belongs to you or that you are authorised to use. Payments must not be made using funds obtained unlawfully or through a third party without permission.
You should only deposit money that you can afford to lose. Deposited funds are intended for lawful gaming activity and must not be used to test payment systems, transfer money to another person, or carry out any other activity unrelated to the services offered.
A withdrawal may be subject to account verification, transaction checks, applicable game rules and the requirements of the payment provider. We may return funds through an appropriate payment method, request additional information, or delay processing while checks are completed. Any available minimums, maximums, fees or processing conditions will be shown where relevant and may change.
You are responsible for checking that all transaction details are correct before confirming a deposit or withdrawal. You should also check with your bank or payment provider about any fees, currency conversion or restrictions that may apply. We are not responsible for delays or charges caused by a third-party financial service, except where applicable law provides otherwise.
Games and results
Games may be provided subject to their displayed rules, instructions and technical requirements. You should review those rules before playing. A game round or transaction may be treated as completed according to the records held by the website and relevant game systems. If a clear technical error affects a game, transaction or result, we may correct the error and take reasonable steps to restore the position that would have applied without the error.
All gambling involves risk, and past results do not predict future outcomes. No strategy, system or pattern can guarantee a win. You should set a budget and stop playing when that budget has been reached.
Promotions and bonuses
Promotions, bonuses and other offers may be subject to separate terms. Those terms may include eligibility requirements, expiry dates, wagering conditions, game restrictions, limits and other conditions. You should read the full promotional terms before accepting or using an offer. If there is a conflict between promotional terms and these general terms, the promotional terms will apply to the relevant offer to the extent of that conflict.
4. Responsible gambling, privacy and legal information
Spinago Casino supports informed and responsible participation. Gambling should be treated as entertainment, not as a way to make money, solve financial problems or recover losses. If gambling is becoming difficult to control, you should stop and seek support from an appropriate professional or gambling-help service available in your area.
- Set a personal spending and time limit before you begin.
- Do not gamble with money needed for rent, bills, food or other essential expenses.
- Do not chase losses or increase your stakes to try to recover money.
- Avoid gambling when distressed, affected by alcohol or drugs, or under pressure from others.
- Use available account limits, breaks, self-exclusion or other safer-gambling tools where appropriate.
- Ask for help if gambling affects your finances, relationships, work, study or wellbeing.
Our Privacy Policy explains how personal information may be collected, used, stored and disclosed when you use the website. By using the website, you acknowledge that information may be handled as described in that policy and as permitted or required by applicable privacy and data-protection laws.
Website content and availability
We aim to keep the website information accurate and available, but content may change and access may occasionally be interrupted because of maintenance, technical faults, connectivity issues, security measures or events outside our reasonable control. We do not guarantee that the website, games or related services will always be uninterrupted, error-free or available on every device.
You must not copy, alter, distribute, reverse engineer, interfere with or attempt to gain unauthorised access to the website, its software, security features or content. Website text, branding, graphics and other materials may be protected by intellectual property rights and may only be used as permitted by us or by law.
Suspension, termination and liability
You may stop using the website or request account closure at any time, subject to any outstanding checks, transactions or legal obligations. We may suspend or terminate access where permitted by these terms, applicable law or our security and responsible-gambling procedures. Any provisions that are intended to continue after closure will remain effective.
To the extent permitted by law, we are not responsible for losses caused by your failure to follow these terms, misuse of your account, inaccurate information, interruptions outside our reasonable control, or the actions of third-party providers. Nothing in these terms excludes or limits any consumer guarantee, right or remedy that cannot lawfully be excluded or limited under Australian law.
If any part of these terms is found to be invalid or unenforceable, the remaining provisions will continue to operate. These terms are intended to be read consistently with applicable Australian laws and any mandatory rights that apply to you. Questions about these terms should be raised through the support options made available on the Spinago Casino website.