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Betting Rules

These Betting Rules explain the general conditions that apply when you place wagers or play games through Spinago Casino. They are intended to help Australian players understand how bets are accepted, settled and recorded. By using the website, opening or accessing an account, or participating in a game or promotion, you agree to follow these rules together with the applicable Terms and Conditions, Privacy Policy and Responsible Gambling information. Additional rules may apply to individual games, markets, payment methods or promotions.

Spinago Casino operates under licence No. 0000002 issued by the Tobique Gaming Commission and licence ALSI-202508056-FI2 issued by the Comoros Autonomous Organisation of the Flying Anjouan (AOFA).

General betting conditions

You must be legally permitted to use online gambling services in the place where you are located. You are responsible for checking the laws that apply to you before creating an account or placing a bet. Spinago Casino may apply eligibility, identity, age and location checks before permitting access to some or all services. Players must provide information that is accurate, complete and kept up to date.

Only one personal account should be used by each player unless Spinago Casino has expressly approved another arrangement. An account must not be shared, sold, transferred or used on behalf of another person. You are responsible for keeping login details confidential and for all activity carried out through your account, subject to any applicable legal rights.

A bet is generally considered placed when it has been accepted and recorded by the website. Entering selections into a bet slip does not by itself mean that a wager has been accepted. A bet may be declined, cancelled or restricted before acceptance. Players should review the selections, stake, odds, possible return and any relevant conditions before confirming a wager.

  • Do not place a bet using funds that you are not authorised to use.
  • Check all selections and stake details before confirming a wager.
  • Do not attempt to interfere with, manipulate or misuse the website or its games.
  • Do not use automated tools, bots or software intended to obtain an unfair advantage.
  • Keep account and payment information accurate and secure.
  • Follow any game-specific, promotional or account conditions that apply.

Spinago Casino may refuse a wager, suspend an account, void activity or take other action where required by law, where there is a technical issue, or where activity appears to involve fraud, collusion, abuse, manipulation or a breach of these rules. Any action will be considered in accordance with the applicable terms and legal obligations.

Games, odds and settlement

Games and betting markets may be provided by different suppliers and may have their own rules. Before playing, read the information displayed for the relevant game or market, including the way outcomes are determined, the available selections, minimum or maximum stake information, and any conditions affecting settlement. If a game has specific rules, those rules take priority for that game to the extent of any inconsistency.

Results are determined using the rules and official information applicable to the relevant game or event. For casino games, the result generated by the game system determines the outcome. For event-based betting, settlement may depend on an official result, a published result source or another method described in the relevant market rules. A result will not normally be changed because of a later correction unless the applicable rules or legal requirements require a correction.

Displayed odds, prices, game information and account balances may be subject to technical or human error. Where an obvious error occurs, Spinago Casino may correct the error, cancel an affected wager or settle the wager under the correct terms, subject to applicable law and the relevant conditions. A player should not rely on an apparent error when placing or continuing to place bets.

Technical interruptions and disputed results

The website may occasionally be unavailable or delayed because of maintenance, internet problems, device issues, software faults or other circumstances outside reasonable control. A bet that is not recorded in the account history should not be assumed to have been accepted. Players should check their account records before trying to place the same bet again.

If you believe a wager, result or account entry is incorrect, raise the matter through the available support process and provide the relevant details. This may include the date and time, game or market name, stake, transaction reference and a description of the concern. Records held by the website may be used when reviewing a dispute, subject to applicable privacy obligations.

Payments, withdrawals and account records

You should only deposit funds using a payment method that belongs to you or that you are authorised to use. Payment transactions may be subject to checks, processing requirements, third-party terms and applicable legal obligations. Spinago Casino may ask for information or documents to verify identity, ownership of a payment method, source of funds or other account details.

Funds should be used only for lawful gambling activity and legitimate account purposes. Attempts to use the website for money laundering, fraud, chargeback abuse, payment manipulation or other unlawful conduct are prohibited. Where necessary, transactions may be delayed, refused, reversed or reported to an appropriate authority.

Withdrawal requests may be subject to account verification, security reviews, wagering conditions that are clearly disclosed, payment-method restrictions and other requirements set out in the applicable terms. The available methods and any minimum or maximum amounts may vary. Players should read the information shown at the time of requesting a withdrawal and ensure that their account details are correct.

Your account history may show deposits, withdrawals, bets, wins, losses, adjustments and other activity. You should review these records regularly and report any unfamiliar or inaccurate entry as soon as possible. Account balances are not a statement that a transaction cannot later be corrected where an error, fraud, reversal or other legitimate issue is identified.

Promotions and bonus-related wagers

Promotions, bonuses, free plays and other offers are governed by their own advertised terms. These may include eligibility requirements, expiry dates, game restrictions, stake restrictions, contribution rules, maximum conversion amounts or withdrawal conditions. The specific offer terms available at the time of participation should be read carefully before accepting an offer.

Spinago Casino may correct an obvious promotional error, withdraw an offer where permitted, or refuse promotional participation where an account does not meet the stated conditions. Using multiple accounts, coordinated play or other methods to obtain an unfair promotional benefit is not permitted.

Responsible gambling and rule changes

Gambling should be treated as entertainment, not as a way to earn income or recover financial losses. Set a budget before playing and do not exceed an amount you can afford to lose. Never chase losses, gamble while under the influence of alcohol or drugs, or borrow money to gamble. Taking regular breaks can help you remain aware of how much time and money you are spending.

  • Set personal deposit, spending or session limits where those tools are available.
  • Use time reminders and take breaks from play.
  • Consider a temporary break or self-exclusion if gambling is no longer enjoyable.
  • Seek independent financial, health or gambling support if gambling is affecting your life.
  • Keep gambling separate from essential household expenses and financial commitments.
  • Do not allow another person to use your account or place bets for you.

Spinago Casino may apply safer gambling checks, restrictions or account measures where there are concerns about a player's activity or wellbeing. Players may also request information about available account controls, cooling-off options or self-exclusion through the available support channels. A request may require identity verification so that the correct account can be protected.

These Betting Rules may be updated from time to time to reflect changes to services, games, legal requirements, technology or operational procedures. The current version published on the website applies to future activity from the date it takes effect, unless a different approach is required by law. Players should review the rules regularly, especially before using a new game, betting market, payment method or promotion.

If any part of these rules is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted. If you have a question about a wager or these rules, use the support option available on the website and provide enough information for the matter to be reviewed.